Privacy Policy

Last updated: 12/10/2026

Who we are

The K9 Method operates thek9method.dog. We are responsible for the personal information collected through this website.

You can contact us about this policy or your information at info@thek9method.dog

Information we collect

When you send us an enquiry or make a booking through this website, we may collect the information you provide, such as your name, email address, phone number, booking details and the contents of your message.

Our website and booking pages are provided through Squarespace. Squarespace may also process technical information about visits—such as browser, device and network information and pages viewed—to operate and protect the website.

How we use your information

We use your information to:

• reply to enquiries;

• arrange and manage bookings made through Squarespace;

• send messages related to your enquiry or booking;

• keep appropriate business records; and

• operate and protect our website.

We use booking information when needed to take steps at your request or provide an agreed service. We use enquiry information to respond and manage our relationship with you. We keep records where needed to meet legal obligations.

We do not use your information for email marketing unless you sign up or otherwise give permission.

Who we share information with

We share information with Squarespace, which provides our website and booking features and helps us manage enquiries and bookings.

We may also share information if the law requires it or if it is necessary to establish or defend a legal claim.

How long we keep your information

We keep enquiry and booking information for as long as needed to handle the enquiry or booking, maintain appropriate business records and meet legal requirements. Our usual retention period is [insert how long you keep the information, or the criteria you use to decide].

Cookies and similar technologies

Squarespace and features connected to this website may use cookies or similar technologies to make the website work and protect it. We do not intentionally use analytics or advertising tools.

[Check which cookies and features are active on your site. Describe any non-essential cookies here and how visitors can manage their choices.]

International processing

Some service providers may process information outside the UK. [Check Squarespace’s current information about where it processes data and the safeguards used for any transfers.]

Your rights

You can ask us for a copy of your personal information or ask us to correct or delete it. Depending on the circumstances, you may also have the right to restrict or object to how we use it, or ask for a portable copy.

To make a request, contact us at [email address]. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this policy

We may update this policy from time to time. The latest version will appear on this page with its updated date..